Privacy & Cookies

The GREAT Project is managed and delivered by Voluntary Action LeicesterShire (VAL). The project operates as a partnership, led by VAL. Current delivery partners can be found on our Partners page.

This privacy policy covers what we do with any information we collect about you when accessing the GREAT Project. Other projects managed by VAL have their own websites, where you will find their own specific privacy policies.

About VAL

VAL is a charity based in Leicester. VAL manages and delivers a range of contracts and projects, including VAL Voluntary Sector Support, VAL Volunteering, VAL Directory, VALUES, Orange Rooms, Technical Assistance, SENDIASS Leicester, SENDIASS Rutland, Choice Advice, and the YES Project.

VAL is registered as a data controller with the Information Commissioner’s Office (ICO). Our registration number is Z9829723.

VAL considers itself to be a joint data controller with the Department for Work and Pensions (DWP) for the purposes of data processing for the GREAT Project.

Lawful basis for processing data

We use the following lawful bases for processing your data:

The performance of a public task, meaning a task carried out in the public interest.

  1. This is the lawful basis chosen by the Department for Work and Pensions, who are the Managing Authority of the Building Better Opportunities (BBO) Programme which funds this project.

Based on our legitimate interests:

  1. To assess your suitability before entering the programme
  2. To contact you about the activities you are undertaking as part of the programme

Based on your consent:

  1. To process special categories of your personal data (e.g. data concerning your health, ethnicity, biometric data)
  2. To send you marketing emails

What we collect

We collect the data which we need in order to successfully deliver and report on our services:

  • Names
  • Addresses
  • Email addresses
  • Telephone numbers
  • Date of birth
  • Details of benefits
  • Copies of birth certificates
  • Data about your children (where necessary for nursery provision)
  • Family situation (e.g. living arrangements, marital status, etc.)
  • Copies of letters from DWP, JCP or NCS to prove employment status

We may also request more sensitive information (known as special categories of personal data):

  • Information around health and disability
  • Ethnicity
  • Copies of passports
  • Copies of documents showing eligibility to work in the UK e.g. biometric document from the Home Office showing leave to remain or right to work status of a foreign national

From time to time we may also ask for you to voluntarily provide additional information as part of surveys, polls, feedback or competitions.

When you visit our website, we collect data about your visit using Google Analytics cookies.

How we use your information

Your information will only ever be used to help us deliver and report on our services.

Information about your family situation and health conditions are used to determine your eligibility for access to the GREAT Project.

Data sharing

Your data is shared with the Building Better Opportunities Programme,

We will share your personal data with appropriate delivery partners in order to enable them to deliver their support services.

Partners may collect additional information about you which they need in order to support you. This will not be shared with the GREAT Project.

We do use your information to help with the statistics in our reporting. Our reporting never includes personal data or anything that could identify a specific person, only anonymous statistical data which helps us to monitor and improve the performance of our services.

Data retention period

Personal data will be stored for 10 years after the end of the project. The project is currently due to end in 2019. This is a requirement of the project funders.


We would like to send you information about news and events relating to the GREAT Project.

If you consent to receive marketing, you can opt out at any time by clicking the ‘Unsubscribe’ link at the bottom of our emails.

We will also communicate directly with you by phone, text message or email about the activities you are doing as part of the GREAT Project.

Access to your information

You have the right at any time to ask us what information we have about you, request amendments or updates to that information, or to ask us to delete information we hold on you.

You can submit an information request by completing our data request form.


Cookies are small text files placed on your computer by websites you visit to help track your behaviour on those sites. For example, we use Google Analytics tracking cookies to understand how you use our site, which allows us to improve the overall website experience.

You can configure your browser to block websites from accepting cookies and to delete any existing cookies that have already been downloaded. However, please note that blocking cookies may stop some features of our website from working correctly.

Please note: Cookies cannot be used to run code or programs, or to deliver viruses to your computer.

You can find out more about cookies on the Information Commissioner’s Office (ICO) website:

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to this privacy policy

We regularly review our privacy policies, and any updates will be made to this page. Please check back from time to time to ensure that you have read the most up-to-date version of this policy.

Policy last updated: May 2018

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